Closing Your DaytonaSpin Account

To close your DaytonaSpin account, you contact our support team at support@daytonaspin.com or through 24/7 live chat, and the request is handled by our financial and compliance teams. Any cash balance is paid out under standard withdrawal timelines, while bonus funds not yet cleared through wagering are removed from the account.

What Happens to Your Balance

Cash winnings follow our normal payout schedule of up to 3 business days from financial approval, provided deposited funds have already been wagered the required minimum of 3x, as set out in our payment methods terms. If a closure or withdrawal request is filed before the wagering tied to a bonus has been completed, the entire bonus balance and any winnings derived from it are voided automatically, exactly as it would be for a standalone withdrawal request under our wagering requirements.

Ownership of the account, its balance, or any winnings cannot be assigned, pledged, or gifted to a third party under any circumstance, so a closed balance can only be paid to the verified account holder who passed our identity checks.

Balances After Closure and Inactivity

If an account is left open but unused rather than formally closed, it is classed as dormant after 12 consecutive months without a login or logout, and a monthly administrative maintenance charge of €10 is then deducted from the remaining balance until it reaches zero. Closing the account properly through support avoids this charge entirely, since there is no balance left sitting idle on our books.

Refund requests tied to a recent deposit follow a separate timeline: a refund must be filed within 5 business days of the original deposit transaction, approved refunds clear within 10 business days, and any active bonus along with its associated winnings is deducted from the balance before the refund amount is calculated. No refund is paid on funds already wagered in gameplay, and we do not process refunds for accounts linked to FATF Blacklisted jurisdictions.

Once an account is closed, any dispute over the final balance is resolved using our server logs and databases, which stand as the final authority on betting and balance outcomes, and any legal claim relating to the closure must be raised within 1 year of the dispute arising.

Steps to Close Your DaytonaSpin Account

Closing an account at DaytonaSpin follows a short, support-led process rather than a self-service button.

1. Email support@daytonaspin.com or open a ticket via 24/7 live chat and state that you want the account closed.
2. Our team checks your account for any pending wagering tied to the welcome package or active promotions.
3. Any cash balance that has already met the 3x wagering requirement on deposited funds is released for withdrawal within 3 business days.
4. Any bonus balance still subject to wagering, including Monday Cashback or Tuesday Rakeback credits, is forfeited once closure is confirmed.
5. The account is marked closed in our records, and reopening it requires a new registration rather than reactivation, since ownership cannot be transferred or reassigned.
6. A confirmation message is sent once the balance reaches zero or has been paid out in full, closing the matter through our support channels.